Background:

Assumptions about current management practices The course is based on the following assumptions about management practice: Communication at any level in an enterprise often faces some problems such as having insufficient information, wrong information, and information reaching irrelevant persons. Also, the managers at all levels lack the necessary skills, such as making a presentation, giving work instructions, giving feedback, and conducting meetings in order to communicate effectively with staff.

This training will help you to learn:

Benefits:

• Identify elements of communication process and factors influencing it
• Identify forms of communication
• Describe channels of communication at work
• Show ability to give job instruction
• Display ability to give and receive feedback
• Show ability to deliver effective presentations by using verbal and non verbal language
• Show the ability to participate and conduct meetings

Who should attend?

The course on Communicating Effectively has been designed for those who manage groups of people, mainly including business owners, top management, and all managers within small and medium sized enterprises.